I’m an Industrial-Organizational Psychologist who helps leaders stabilize broken workforce systems. I diagnose structural failures, rebuild enforceable frameworks, and create measurable order in high-friction environments — combining operational experience from manufacturing turnarounds and union settings with rigorous analytics and organizational design.
A non-traditional path that built something most consultants don't have: real operational credibility across high-stakes environments.
Why this background creates unusual credibility for clients:
High-consequence, zero-error systems thinking (FAA air traffic control) + turning fragmented operational data into executive decision infrastructure (business intelligence roles) + hands-on stabilization of complex human systems under real constraints like unions, post-acquisition chaos, and government bureaucracy (manufacturing & state HR leadership) + rigorous measurement and diagnostics (I-O Psychology). Most consultants have one or two of these. Very few have all four operating together.
My career has followed a consistent pattern: I enter unstable or fragmented workforce environments, diagnose the structural gaps, build enforceable systems, and measure the results. This is the throughline across every role I’ve held.
I started my career managing Class D airspace for the Federal Aviation Administration. The job was built entirely around split-second decisions, zero margin for error, and keeping complex systems running under pressure. I also independently designed and installed the facility's first ATC training simulator — my first taste of building something from scratch that others would depend on.
That experience planted something: a deep respect for operational reality and the people inside systems, not just the systems themselves.
I went back to graduate school to put a scientific framework around what I'd learned operationally. Coursework in job analysis, performance measurement, advanced statistics, personnel selection, and organizational diagnostics gave me the vocabulary and methodology to explain — and fix — what I'd been observing for years.
Internship: USAID Acquisition Office — designed and analyzed engagement surveys for overseas Foreign Service officers; presented findings to the Nation of Mozambique via U.S. Embassy.
As the sole HR & Safety leader at a 75-person food-grade manufacturing facility, I inherited a broken system: 40% annual turnover, no engagement infrastructure, and inconsistent leadership. I cut turnover to under 20%, built the plant’s first engagement survey program, and passed two external compliance audits with zero findings.
I then joined a 4-person I-O psychology team at the State of South Dakota, running organizational audits across 25 agencies and 8,500+ employees and advising the Governor’s office on workforce strategy.
Led HR for a recently acquired, 24/6 multi-union facility in full turnaround. Inherited 75+ open grievances, fractured labor relations, and high turnover. Resolved every grievance with zero arbitrations, rebuilt trust with the unions, and cut plant turnover 15% through structured culture and leadership work. Also eliminated $120k/year in redundant external consulting spend by rebuilding internal capability.
This is where it became clear: I wasn’t just doing HR. I was diagnosing and rebuilding broken workforce systems from the inside.
Now I bring everything together as an independent consultant. Via Toptal, I partnered with a Fortune 500 consulting firm's Chief Product Officer to build Qualtrics analytics products — one of which sold for over $1 million. I co-led post-M&A standardization of job architectures and HR workflows across 19 manufacturing plants. And through my own practice, I work directly with leadership teams on the full range of people strategy challenges.
Four principles that guide how I work with every client.
I use organizational assessments, workforce data, stakeholder interviews, and operational observation to find the actual root cause — not just the symptom that's easy to see. I've run audits across state agencies, manufacturing plants, and healthcare systems. Cookie-cutter playbooks don't follow me into engagements.
Solutions built without buy-in die on implementation. I work alongside your team — not above them — so the strategy reflects your context and your leaders feel genuine ownership. This is why my results hold after I leave.
My goal is always to make myself unnecessary. I transfer knowledge, tools, and playbooks so your organization runs the system, not just follows the deliverable. Dashboards, frameworks, interview guides, training — they're built to live inside your team, not in a binder on a shelf.
I define success metrics at the start, not the end. Every engagement produces something measurable — turnover rates, adoption numbers, time savings, leadership scores, or audit outcomes. I've built automated scorecards for 36 leaders, statewide analytics for 8,500+ employees, and predictive retention models for healthcare systems.
I'm selective about engagements because I work closely and commit fully. The partnerships that generate the best outcomes share a few things in common.
I work best with organizations that are serious about change — not just shopping for a report.
Multi-site manufacturing, healthcare systems, government agencies, and post-M&A environments where inconsistent leadership, high turnover, grievance backlogs, or unclear decision rights are creating real operational cost.
Executives tired of surface-level interventions. They want someone who will diagnose why the system is breaking, not just implement another program or survey.
Unionized operations, recent acquisitions, leadership transitions, or retention crises where the cost of getting people strategy wrong is genuinely expensive and visible.
Organizations that know metrics matter but also know numbers rarely tell the full story. They want a partner who combines analysis with operational pattern recognition to find what the data misses.
These are representative results from high-friction environments where workforce systems were broken or inconsistent. They illustrate the pattern I bring to every engagement.
Inherited 75+ open grievances and fractured labor relations in a recently acquired 24/7 facility. Resolved every grievance with zero arbitrations, reduced Step 2 grievances by 75%, rebuilt union trust, and cut plant turnover 15% through structured leadership development and culture systems. Also eliminated $120k/year in redundant external consulting spend by rebuilding internal capability.
This work showed me the power of combining operational credibility with structured conflict resolution and measurement.
Co-led job architecture and workforce taxonomy alignment across 19 manufacturing plants after acquisition. Deployed interactive self-service kiosks at every site, dramatically reducing HR administrative burden while creating consistent, real-time data capture across the newly combined organization.
It reinforced how data infrastructure and structural clarity must work together during integration.
Designed and deployed automated management scorecards for 36 organizational leaders plus a new-hire 60/90-day sentiment tracking pipeline. Built behaviorally anchored interview frameworks (BARS) that delivered a 30% lift in new-hire retention while significantly strengthening hiring consistency and legal defensibility.
These projects proved that rigorous measurement and practical leadership tools create sustainable capability, not just one-time fixes.
Most engagements begin with a 60–90 minute discovery call. I'm selective, so let's find out if we're the right fit.
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